Terms and Conditions

Effective date: 11 July 2025

Welcome to Munch Better! These Terms and Conditions (“Terms”) govern your use of our website https://www.munchbetter.in and the purchase of our healthy snacks, including laddoos and matri. By accessing or using our website, you agree to these Terms in full. If you do not agree, please do not use the website.

1. Use of the Website

  • You must be at least 18 years old or have permission from a parent/guardian to use this website.

  • You agree to use the website only for lawful purposes and not to engage in any fraudulent or harmful activity.

2. Product Information

  • We offer handcrafted, healthy laddoos and matri, made with high-quality ingredients.

  • Product descriptions and images are for illustrative purposes. There may be slight variations due to the handmade nature of the items.

  • Allergen information is provided, but customers are advised to check ingredients before ordering.

3. Orders and Payments

  • Orders can be placed online via our website.

  • We accept secure online payments through trusted payment gateways.

  • Once your order is confirmed, you will receive an email with your order details.

4. Shipping and Delivery

  • We ship across India via standard courier partners.

  • Delivery timelines may vary based on location, weather, and festive seasons.

  • We are not responsible for delays once the product is handed over to the delivery service.

5. Returns and Refunds

  • Due to the perishable nature of our products, we do not accept returns.

  • If your product is damaged or incorrect, please contact us within 24 hours of delivery with proof (photos) at support@munchbetter.in.

  • Refunds or replacements are processed on a case-by-case basis.

6. Intellectual Property

  • All content on the website including text, images, logo, branding, and design is the property of Munch Better and protected under copyright laws.

  • You may not reproduce, distribute, or use any content without written permission.

7. Limitation of Liability

  • We do our best to ensure the safety and quality of our products.

  • However, Munch Better shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

By using this site, you agree to our Privacy Policy, which outlines how we collect and use your information.

9. Changes to Terms

  • We may update these Terms at any time. Continued use of the website after changes means you accept the updated Terms.

10. Contact Us

For any questions, issues, or concerns:

📧 Email: support@munchbetter.in
📞 Phone: [Insert your number]
📍 Address: [Insert your business address]

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